LS
Leshya S
1 reviews | Active since Aug 2014
09 Nov 2015, 03:51
Invoiced for no line
House burned down in July but still being billed for line rental.called 10210 numerous times to no avail
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Replies (1)
Telkom's replyOfficial
09 Nov 2015, 04:40Hello Leshya,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Billing Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM165708.
Regards
Frank
Social Media Team
***
081 180
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Billing Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM165708.
Regards
Frank
Social Media Team
***
081 180
Telkom's reply09 Nov 2015, 04:40
Official
Hello Leshya,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Billing Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM165708.
Regards
Frank
Social Media Team
***
081 180
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Billing Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM165708.
Regards
Frank
Social Media Team
***
081 180