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Phathutshedzo M
1 reviews | Active since Feb 2014
05 Feb 2016, 11:43
invoice for something that i did not use
Good Day<br> <br> Ref no:***9<br> i do not know if i have bad lucky with telkom or what. now i have receive a billing account that i owe telkom for January 2016 but my contract was terminated on the 7 January after i have complain. since a log a call never receive a call from them telling me how far with the process or are they going to closed my complain. now they expect me to pay something that i never use. i remember they offer me free data bundle i refuse it cause i knew in the long run will find myself paying it.. funny enough i never give them a problem when paying every month but now just get a bad service. they want to my credit record to be bad for someone who didn't do the job.
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Replies (1)Telkom's replyOfficial
05 Feb 2016, 11:53Hello Phathumt,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM197201
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM197201
Regards
Luleka
Telkom Social Media Team
Telkom's reply05 Feb 2016, 11:53
Official
Hello Phathumt,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM197201
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM197201
Regards
Luleka
Telkom Social Media Team
