MB
Martin B
1 reviews | Active since Dec 2010
17 Jan 2016, 21:54
Invoice for a cancelled deal
I wanted to take a computer package with a wifi router. After the deal was finalized the shop provided me with computer with a usb modem with i didnt want. The consultant assured me that the deal would be cancelled. This is my 3rd hello peter complaint. I never proceeded with the deal and never took the computer out of the shop yet i am beign billed for it. I also went to the shop numerous times to have the storh sorted out to no avail. I am regretting i even considered taking a prosuct with telkom for the *********** staff and support people.
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Replies (1)Telkom's replyOfficial
17 Jan 2016, 22:13Hello Marujansen,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM170624
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM170624
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply17 Jan 2016, 22:13
Official
Hello Marujansen,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM170624
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM170624
Kind Regards
Gadija
Telkom Social Media Team
