Invoice

after reporting this issue with Telkom i still sent me the invoice with the amount they charge me extra for their mistake, i spoke to William who promised to escalate the matter to accounts, but it looks like there is no communication at all. its a pity i cant attach my invoice and since he called i never receive any feedback from Telkom. AND I MADE IT CLEAR WITH HIM THAT I AM NOT GOING TO PAY FOR THEIR MISTAKE AND AT THE END IF I DON'T PAY WHO'S NAME THEY ARE GOING TO PUT IN CREDIT BUREAU AS A BAD PAYER THEY WOULDN'T WANT TO KNOW WHAT TELKOM DID TO ME AS SOON AS I APPEAR AS A BAD PAYER THIS WILL DESTROY MY FINANCIAL RECORD. I BEG FOR THE LAST TIME TELKOM PLEASE TAKE ACTION IN FIXING MY INVOICE BEFORE THE DUE DATE OF MY DEBIT ORDER,