Invalid pin
<p>I bought a prepaid voucher on 2/8/2017 but the pin is invalid and from the 2nd till today after several hours on the phone no sucess to solve the problem. I dont know what to do anymore because everyone tell me that it is reported and that I must wait for feedback but till now nothing is done. </p>
And again after several calls today still no sucsess. Dialed 10217 and 10210 is there any other numbers or a person that I can contact. I am so tired and disappointed and cant believe that you must wait for almost 2 weeks and nothing is done.
And again after several calls today still no sucsess. Dialed 10217 and 10210 is there any other numbers or a person that I can contact. I am so tired and disappointed and cant believe that you must wait for almost 2 weeks and nothing is done.
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Interaction ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Interaction ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
This is what everyone tells me "your query is being attended to and feedback will follow" but today I was told it was send to the wrong department and I must wait for another 24hrs and check again. How is that possible after so many calls that it was not notice and everybody tells me a different story. So many promises for feedback but nobody phone back. What about the time wasted and petrol driving back to Pick and pay clothing who at least try to help me? Im am really very disappointed in Telkoms service.
This is what everyone tells me "your query is being attended to and feedback will follow" but today I was told it was send to the wrong department and I must wait for another 24hrs and check again. How is that possible after so many calls that it was not notice and everybody tells me a different story. So many promises for feedback but nobody phone back. What about the time wasted and petrol driving back to Pick and pay clothing who at least try to help me? Im am really very disappointed in Telkoms service.