Invalid ITC

So I had a landline with Telkom years ago and cancelled the service (which was a mission on its own). Now after more than 2.5 years, I was informed by a bank that they listed me with negative score at credit bureaus. After numerously trying to contact Telkom to find out what this related to, I had no luck.

Eventually I was contacted by NuDebt management, who sent me a statement of what they believe is outstanding. I reviewed the information and gave the feedback that everything in the statement was after my cancellation date (which the operated acknowledged).

For the last 2 weeks I have had numerous calls per day to “inform” me of the account...when I say I already responded I get silence and then they say that someone will respond. Obviously this system is not working.

Today I received a final demand, for the money not yet due...even though I am trying to cooperate.

This is an absolutely *********** billing department with an even more *********** debt collection agency, which is now negatively affecting my credit record purely die to their incompetence and lack of communication 2 years ago