1 reviews | Active since Jun 2017
For the past few months I've been receiving bad invoices and I'm being presented with bogus charges and I do not understand. Please can you do a recalculation or something because I'm really tired of this now and I really don't need to be dealing with telkom anymore. I had 2 debits go out today, of which I'm going to reverse until this matter is resolved. You cannot suspend my account for 2 months and still over charge me, that does not make sense to me. Please check that out for me so that we can resolve this and I can be done dealing will you and your bad service. Let me help you, please start looking at my payment history from the past 5 months and try to explain what's going. And also please explain why I'm being charged while the service is suspended. You cannot just add and pad numbers on people's invoices like that, what is that? Your website does not work properly, I can't even initiate the chat service or even send an email through using it, which is why I had to come here and post this review.
Good day.
Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and feedback.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day.
Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and feedback.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
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