Into the Telkom abyss

<p>I have moved and tried to have my fibre line transferred from La Lucia to Sunningdale, Fibre has been laid in my new complex but Telkom say the cable line to my unit is blocked so they have to get a contractor to have it unblocked. I have been shunted from Technical to Sales and I eventually find that it has been with the 'Cabling Dept' for over a week and they are not contactable and no reference numbers can be issued. I have now literally fallen into the Telkom abyss. I am absolutely stunned by the number of complaints on Hellopeter, How can a company be allowed to function like this? </p>