OS
Orion S

1 reviews | Active since Oct 2013

17 Jan 2018, 10:09

Interrupted Service

My mobile service got suspended today for no reason at all!!! i called your call centre and i was advised that i owe you guys R1193,93 which is incorrect i received a invoice from Nospiho Desiree Mkhwa**** and it shows that im in credit for -R262.77 Statement date 01 Dec 2017 which is due for 02 Jan 2018, that means i owe you guys nothing, i want my service restored! my wife is 8 months pregnant i cannot not have use of my service.

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Replies (1)
Telkom
Telkom's reply12 Feb 2018, 10:29
Official

Hi Orion23,

Thank you for making contact with us.

Kindly be advised that both contracts numbers are active, we are sorry for the delayed response.


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,