Internet/data does not work and has not been working since the time I got this contract, in January 2023

Internet/data does not work and has not been working since the time I got this contract, in January 2023. We've gone through: Multiple support calls Sim Swap Technician callout to me This has still NOT been resolved. We're close to the end of this contract. This was bought on a Black Friday Deal in Nov 2022, and received in Jan 2023. In a month's time, we should be at the end of the contract already!