ME
Marius E
1 reviews | Active since Jul 2011
17 Nov 2017, 12:12
Internet/ADSL/Fibre
I have been logging calls constantly for the last 3 years and still no feedback. Call reference (AI ********** ). Support team will follow up and further correspondence will follow. This was 5 months ago and I still have not received any feedback. We have asked a Third party vendor who actually wants to assist and install fibre in our complex but Telkom does not want to assist. If you people do not want to give permission then why don’t you do your job and install fibre or at least ADSL?
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Replies (2)
Telkom's replyOfficial
21 Nov 2017, 11:17Hi marius817,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply21 Nov 2017, 11:17
Official
Hi marius817,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
ME
Marius E's updateReviewer Update
01 Dec 2017, 09:5110 days ago and still no feedback.
ME
Marius E's update01 Dec 2017, 09:51
Reviewer Update
10 days ago and still no feedback.