1 reviews | Active since Apr 2017

18 Apr 2017, 17:35

Internet! What Internet?

<p>Our Telkom Internet line was down for almost two weeks. After numerous calls and visits to their shop we got connected again. The problem is it takes almost 15 minutes to load a page. It's super slow!! We reported it but our only feedback is a txt that the line is been fixed and it's not fixed!!! Such bad service!!! </p>

0
Replies (3)
Telkom
Telkom's reply19 Apr 2017, 09:22
Official

Hi francene-bekker,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply06 May 2017, 08:21
Official

Good Day Francene

Kindly advise if your service has been restored, If not kindly confirm with us your effected number, for our team to follow up.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom
Telkom's reply06 May 2017, 08:22
Official

Good Day Francene

Kindly advise if your service has been restored, If not kindly confirm with us your effected number, for our team to follow up.

Regards

Telkom Social Media Team

Bronwyn

Best regards,