1 reviews | Active since Aug 2018
Internet suspended without warning, payment made.
Telkom suspended my internet without notice.
When contacting their "support" I was told it was due to non-payment, which I had already paid.
When provided with proof of payment, they said they cannot reinstate my account manually, the system can only do it once payment has reflected. I work from home, I'm sitting without internet for 3 days now. I insisted on speaking to a Supervisor, was told one would phone me back in a few minutes. It's been 2 days without contact.
Any political party that promises to dissolve Telkom's monopoly gets my vote, no questions asked.
Hi Phill
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
Hi Phill
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
