CV
Chantell V

1 reviews | Active since Mar 2017

10 Mar 2017, 11:35

Internet Support / Accounts

<p>We have not received statements from Telkom in months, after a couple of phone call and no assitance we decided to go into the Telkom Centurion Mall to load my accounts via internet and they advised that no one in store can assist me and that can logg me so that the call centre can phone me back, I then requested to be assisted with the matter in store. The registration on the website has been done but the accounts was and still in not visable on my account. I then got a email from Lungiswa Lumka at Telkom and he advised that the accounts has been loaded and I can view my billing wish was not done, the same mails has been sent to him time and time again just to get the reply that it has been done, which is not the case. I have requested contact details to discuss the matter with him but they do not get back to me with contact details or informaiton. I would not suggest telkom to any one as they cant even sort out a statement quiry.</p>

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Replies (1)
Telkom
Telkom's reply11 Mar 2017, 07:11
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