Internet Support

I have a Telkom e-mail account. E-mails sent from this account were not delivered. I logged a problem on the telkom support site, Then answer I got was paltry, about my firewall setting being wrong. The fact is the e-mails show in Telkoms' sent folder , (so its left my computer and is therefore not my firewall), and yet the recipients never received them Since this problem I have also been receiving far more spam than usual.<br> <br> Telkom seem unable to admit that they could have a problem. Also part of the response was that I call in. I've done this on 3 previous occasions when I had the same problems, and did not get a satisfactory answer, neither do I have 20 minutes to wait for a response to a call because of \high call volumes""; which it doesn't. <br> <br> I am currently using other e-mail; and will can Telkoms;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885818;881842;38;2;0;1;0;0;2;NULL;NULL;NULL;15/08/18 17:45;15/08/18 16:43;Unacceptable lack of feedback/service/action;***;Unknown;***;I am an extremely dissatisfied customer. We have an office in Paarl where our MWEB ADSL line was down for almost 2 months - we ended up moving to new premises without it ever having been sorted out. At the new office our line was installed by Telkom on 3 Aug and working fine. On 13 Aug (we moved 14 Aug), Telkom installed junction lines and damaged the ADSL installation. We are now going onto day 4 of no network connection - we are trying to operate off 3G but this is very hard as we go through 2GB of data daily at huge cost and connectivity isn't reliable, so we've even had to send people to work from home. We run a corporate travel business and are completely reliant on our booking systems. We are absolutely lost without it and losing out on sales. I asked Ashley Jurius, our Account Manager at MWEB, to urgently have Telkom fix the ADSL for us - he told me to contact Telkom's call centre and request a line migration from them to MWEB. This is not for me to do! They advised that they require a letter on MWEB letterhead, I asked Ashley to please action urgently on 17 Aug. No word. I called Telkom 18 Aug to find that nothing has been done by MWEB. No fault has logged, no letter sent! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;190495;163;14;2;0;1;0;0;2;NULL;NULL;NULL;15/08/18 18:36;15/08/18 16:45;Disrespected;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;741106;886482;12;2;0;0;0;0;2;NULL;NULL;NULL;15/08/18 18:45;15/08/18 16:53;Unauthorised debit order;;;***;An unauthorised debit order of R99.00 was deducted from my account today with the reference 'Carebox'. I have no idea who or what this company does or HOW they obtained my banking details. I cannot find a telephone number for them and the Post Office enquiries at 1023 have no record of the company. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;542183;871342;7;5;0;1;0;0;5;NULL;NULL;NULL;15/08/18 18:45;15/08/18 16:59;Great Service from Staff;R4_497_371 ;Michelle Nkuna / Vusi Mthombeni;***;I contacted both Letaba and Pretoriuskop camps to request certain units. In less than half an hour both Michelle and Vusi came back and helped me out. Great service. Keep it up.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885826;748843;31;2;0;1;0;0;2;NULL;NULL;NULL;15/08/18 19:14;15/08/18 17:30;ACI Mafia-Opportunistic-Legal *******;ACI 8376;Wish I New;***;The convinced me after much hesitation to take out a Holiday Point contract that can never amount to anything.<br> The contract with 60 points can never be utilised. The insist on upgrading to more points if I wont any benefit.<br> Misleading the public, never accountable. Email after Email after phone calls and never a answer, Empty promises, come back to you, will work some thing out, but all they want is cash.<br> One person to another. New deals, New promises, Never a manager, never a accountable party. Its just Mafia tactics to pay, even saying I was stupid to sign, I should have checked. *************. <br> No one is every responsible anymore in these types of \FRONT\"" companies"