Internet Still DOWN!!!!!!

<p>Hi there,</p> <p> </p> <p>Regarding the above telephone number I would like an urgent response and resolutions for the matter!!</p> <p> </p> <p>Almost 4 weeks ago a neighbour of mine reported that their internet was not working (mine was at the time). Telkom then came to check it out and then switched off everyones internet from the main box. They then came back a few days later to confirm that the lines needed to be upgraded. This was done more than a week ago and my internet is still off (even though mine was never a problem). Now it’s been almost a month since the internet was last on and I need to have it connected and fixed immediately. For the internet being off this has cost me additional money as I had to buy additional Data which I don’t normally do, not to mention that im being charged a Telkom line rental for internet which is not connected and also charged by an Internet Service Provider.</p> <p> </p> <p>So I want you to do the following two things (Immediately):</p> <p> </p> <p>· Send someone out today to check that all the lines are sorted and reconnect my internet</p> <p>· Reinburse me of the following charges:</p> <p>o R 250 for additional data needed to be bought</p> <p>o R 300 for additional data needed to be bought for my sister’s phone</p> <p>o R 199 for Internet Service Provider (ISP)</p> <p>o Also reimburse me for my line rental for the month of April</p> <p> </p> <p>I look forward to hearing from you soon……</p>