TR
Trevor R
1 reviews | Active since May 2015
21 May 2015, 09:40
Internet Speed not stable
I'm not happy with the service I receive from Telkom, every month I have to phone to complain about speed on my connection.<br> <br> I've got a supposed 2Mbps line but when tested it only reaches 1.50Mbps if I'm lucky, last week was the fisrt time it was close to 2 Mbps(1.70Mbps), I pay for a 2M line I want the service of a 2M line.<br> <br> Tested last night, shocking surprise it was only 0.55Mbps, now I have to phone again to complain about speed.<br> <br> This is unacceptable. <br> <br> Will something happen, most probably not .
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Replies (1)Telkom's replyOfficial
21 May 2015, 11:33Hello Tridley,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM112446.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM112446.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
Best regards,
Telkom's reply21 May 2015, 11:33
Official
Hello Tridley,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM112446.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM112446.
Your query has been escalated to the relevant department and feedback will follow soon.
Kind Regards
Noleen Klein
Telkom Social Media Team
Best regards,
