PK
Pieter K
1 reviews | Active since Mar 2015
08 May 2018, 14:11
INTERNET SPEED
My contract internet speed is supposed to be 10Mbps. Actual is around 1 Mbps. It is impossible to contact Telkom in order to log a fault. BAD BAD BAD
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
22 May 2018, 09:59Hi blommie13,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention. I have sent you an email regarding the query. Would you please see and advise there.
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply22 May 2018, 09:59
Official
Hi blommie13,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention. I have sent you an email regarding the query. Would you please see and advise there.
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
07 Jun 2018, 13:13Good day blommie13,
Thank you for making contact with us.
I have made some changes to the line profile that will improve the internet service. Please reboot the ADSL modem and check again.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply07 Jun 2018, 13:13
Official
Good day blommie13,
Thank you for making contact with us.
I have made some changes to the line profile that will improve the internet service. Please reboot the ADSL modem and check again.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,