INTERNET SLOW AND INTERMITTENT - NOT SYNCING

<p>Telkom installed my DSL in October 2015. I chose the 4meg line. Since then I've had to report extremely slow speed to the line being down for days and even weeks. To date I've reported faults 8 times. I was told that my line was syncing at 1.8meg instead of the 4meg I am paying for and that I am out of the 5km radius of the exchange. None of these issues was explained to me when Telkom installed the DSL back in October. I know this for a fact because I wrote down everything that was discussed during the sales stage.</p> <p>The line is slow again to being down for hours at anytime during the day and night. Ref 79BNK251116 was reported in Friday 25 November. I was told Telkom will get in contact with me within 48 hours. Its been over a week and nothing has been done. Taking into account I've been calling in for feedback and I also placed 2 complaints on this site last week. Still nothing.</p> <p>I pay for a 4meg line to be working all hours of the day. That's all I want. </p> <p>PLEASE NOTE : I RUN A SMALL INTERNET BASED BUSINESS AND NOT BEING ABLE TO ACCESS THE SERVICES I NEED TIMEOUSLY IS AFFECTING MY ABILITY TO EARN AN INCOME.</p> <p> </p> <p>I WOULD APPRECIATE IF TELKOM ENDEAVOURS TO RESOLVE THIS PROBLEM TODAY.</p>