Internet setup and line issues for 2 months, never anybody to contact!

<p>We arranged for a modem to be deliered as well as have our line converted/setup for ADSL use by vodacom in Witbank. This process has been ongoing for over two months and each time I try to contact Telkom I get put on hold for a minimum of 25 minutes. A technician phoned my wife and arranged that he will come and check the line. She rep**** and told him that she can only be at home from 5 pm beacuse of working and the commuting distance thereto. The technician requested that my wife try to be at home by 16h30, which she did and took time off work. The technician never pitched up and there has been no way to get hold of him since. Telkom has a policy that they give you a date that a technician will arrive, but no time nor contact details, with this setup and such poor delivery on promised service it is impossible to be at home to meet the technician!!!!</p>