1 reviews | Active since Jan 2011
Internet service sucks - Social media service sucks - Call Centre service sucks
<p>I am moving premises at the end of this month and as per the online form, I put in my request on the 25/06/2016 (30 days before). I got a message saying I will be contacted in 2 business days, nothing. I submitted again on the 30/06/2016 and the 14/07/2016 and still had noone contact me. In between that, I called 10210 selected option 3 and the call drops, each and every time. I go to the telkom store and they cant help, apparently I need to call 10210. Guess what? That doesnt help. I posted about this on the FB page on 20/07/2016, they are quick to respond with a generic "we will follow up and get back to you" and nothing. I have had one response saying they are trying to call me and that it goes to voicemail, which is strange because I have received other calls and no message saying I have any missed calls. </p> <p> </p> <p>I am now tired of followin up. If you have provision of a service then it must work. This is utter nonsense and I am highly frustrated. Jack up your service.</p>
I've still not heard anythingood back. Like I said I am moving at the end of this week and have been trying to get this sorted for the last 5 weeks...
I've still not heard anythingood back. Like I said I am moving at the end of this week and have been trying to get this sorted for the last 5 weeks...
