1 reviews | Active since Apr 2015
Internet Service Sorted :)
On Friday, I wanted to check something on my modem settings and logged into 10.0.0.2. Unfortunately I accidentally updated a setting that I shouldn't have and my internet disconnected. I know that this was not an issue with my line, but rather with an incorrect setting, so I've been trying to sort it out myself all day. At 16h30 I finally gave up and decided to call the business call centre on 10217 for help. I have called this number twice in the last 3 years and have always been happy with the assistance received.<br> After specifying what I needed help with I was put through immediately (no holding on, whilst listening to horrible music). A very friendly man named Goodwill assisted me, and walked me through the correct steps in setting up my wireless again. I am now connected again, and have all the necessary information should I need it in future. Thank you Goodwill!
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We really do appreciate your positive feedback on us as it helps us improve the services we offer our valued customers.
Thank you :)
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
We really do appreciate your positive feedback on us as it helps us improve the services we offer our valued customers.
Thank you :)
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,
