internet service

<p>this is my second review within 2 weeks. as i stated earlieri have been having terrible issues with my internet connection where i pay every month for a 10 mbps line and receive not even a speed of 1 mbps in my connection. last week telkom did come to fix it but it appears that there is no fault, my line was moved to a different port as i was told and that this should make my connection go to the speed that i am currently paying for. well that assisted in me having a 2 mbps line for 3 days? now back to a .51 mbps line. The technician that came here was lovely, accomodating, and really tried to assist. however, i am understanding that this is an issue of me being throttled. so for a year now i have been havong issues with your company, where i am paying for uncapped and 10mbps and getting 10% of what i am paying... this is ridiculous, either refund me or give me credit, or stop throttling or do something that is actually efficient. i am fed up of paying bills close to 2000 ZAR every month and my internet is always equivalent of what an individual would pay 200ZAR for. FIx it at last of i am sure one of your competitors would be happy to have me as a adsl customer... and surely if this is not fixed then i will never promote your organisation to other potential customers.</p>