MN
Marize N

1 reviews | Active since Apr 2011

22 Dec 2015, 11:00

INTERNET PROBLEMS SUBSISTS FOR A MONTH

We have been logging fault after fault for our internet that is not working and have simply not received assistance. A technician came to look at the problem on 14 December and couldn't help. Since then the problem subsists. <br> We are phoning the Call Centre more than once daily and are not getting assistance.

0
Replies (1)
Telkom
Telkom's reply22 Dec 2015, 11:34
Official
Hello marize1,

We are truly sorry about the delay, we will assign the fault to our tech team in your area to attend and feedback will be given to you.

Your social media reference number is SM180528.

Regards,
Joshua
Telkom Social Media Team

Best regards,