Internet pausing

I was patient because I thought you’d fix this but it’s been two months. The message below appears even when I have data and automatically my internet access is paused. I have to restart my phone first in order for it to work again. Please fix this! “Internet access paused. Either your data bundle is depleted or you're not in Telkom's coverage and using a Telkom only bundle. Dial *180# or open your browser.”