AM
Anita M
1 reviews | Active since May 2017
19 Oct 2017, 18:31
Internet not working
My internet stopped working on the 15th of October. I reported this to Telkom on the 16th of October, ref no 414CRK161017. I have been calling Telkom daily to find out when a technician will be sent out to fix this. I run a business from home and I have lost a lot of business because of no internet. Obviously Telkom does not care about this. All I am asking from Telkom now is if they can terminate my contract so that I can find another service provider before my business closes down.
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Telkom's replyOfficial
25 Oct 2017, 09:26HI Angela-M
Thank you for taking my call today. Was a pleasure speaking with you.
This message serves as confirmation that the ADSL line fault has been resolved. If you were satisfied with my service I would appreciate it if you log onto Hello Peter and change you rating if at all possible and below is a link for you to rate my service . https://telkommobile.inqubacx.com/VoC/external/survey/static/b21a5777-e012-48b9-b448-b55a8e92c473
Have a wonderful day further !!!
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply25 Oct 2017, 09:26
Official
HI Angela-M
Thank you for taking my call today. Was a pleasure speaking with you.
This message serves as confirmation that the ADSL line fault has been resolved. If you were satisfied with my service I would appreciate it if you log onto Hello Peter and change you rating if at all possible and below is a link for you to rate my service . https://telkommobile.inqubacx.com/VoC/external/survey/static/b21a5777-e012-48b9-b448-b55a8e92c473
Have a wonderful day further !!!
Regards
keagan
Telkom Social Media Team
Best regards,