AE
Aamina E
1 reviews | Active since Nov 2015
17 Jan 2016, 10:22
INTERNET NOT WORKING
Telkom advertises double data promo for the summer months. Why advertise this offer when 20% of the time the internet does not work. Telkom needs to calculate the downtime and refund us ! Also, its been almost 15 hours that the internet isnt working.
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Replies (1)
Telkom's replyOfficial
17 Jan 2016, 10:55Hello Amy essack ,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we will attend. We will need to make direct contact as the details for the affected service has not been provided. In order to initiate an investigation we will need to the required details. We will make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we will attend. We will need to make direct contact as the details for the affected service has not been provided. In order to initiate an investigation we will need to the required details. We will make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply17 Jan 2016, 10:55
Official
Hello Amy essack ,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we will attend. We will need to make direct contact as the details for the affected service has not been provided. In order to initiate an investigation we will need to the required details. We will make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we will attend. We will need to make direct contact as the details for the affected service has not been provided. In order to initiate an investigation we will need to the required details. We will make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,