BK
Barend K

1 reviews | Active since Apr 2017

18 Apr 2017, 15:15

INTERNET: No service or customer care

<p>I lodged a complain on 22 Oct 2016 re no/poor reception from Huwawei LTE, Ref ********** 2. A technician visited and that was the last service I received. For 5 months and several visits to , Telkom/phone calls/internet chat, all I was told that the technical dept will call me ( Ref ********** , ********** 1, ********** 7) Eventually I , managed to cancel the contract and on 12 April 2017 Telkom called me to confirm the cancellation.</p> <p>On 5 April 2017 I app**** for an ADSL line with 10 MBPS uncapped, it was approved and now I'm waiting.....dont know for what. There is a landline installed that needs to be opened in order to connect a router. It is now 2 weeks later and still I do not have internet!!!! </p> <p>What is going on with Telkom, there is nowhere to lodge a complain, only the call center that cannot assist.</p> <p>Please HELP!!!!</p>

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