NA
Natasha A
1 reviews | Active since Feb 2015
20 Feb 2015, 14:19
INTERNET ISSUES
We are paying for a service that we are not getting and they say they have fixed the issue yet they have not! it is a hassle to get hold of them, you have to wait on the line for so long. It is ridiculous that we must pay over R700 every month for a service that is not delivered. We CANNOT use the internet at all and its been like this for over a month! Really disappointed in this service!
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Telkom's replyOfficial
20 Feb 2015, 18:28Hello tash191291,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90935.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90935.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply20 Feb 2015, 18:28
Official
Hello tash191291,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90935.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90935.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,