1 reviews | Active since Dec 2013
INTERNET IS RIDICULOUSLY SLOW FOR A WEEK NOW AND NO ACTUAL FEEDBAC****!
<p>My experience with TELKOM has been absolutely horrible. 1 week ago today, my 4 meg uncapped internet line started give me internet speeds of under 1 kbps on a speedtest! a couple of hours later, I raised the issue with Telkom who assured that me that it would be sorted as soon as possible and that I would receive confirmation when the issue is resolved. <br /><br />Sunday 29 May, after a ton of phone calls, and facebook messages (with stupid responses like, we will get back to you). I received confirmation that the line had been fixed. YAY! RIGHT? NOOO!!!</p> <p> </p> <p>THE EXACT SAME ISSUE STILL EXISTS! NOTHING HAS CHANGED! DID THE TECHNICIAN EVEN DO ANYTHING? THIS IS UNBELIEVABLE! WHY SHOULD A PAYING CONSUMER HAVE TO PUT UP WITH THIS? THE SERVICE LEVEL HERE IS SHOCKING! <br /><br />PHONE NUMBER IN REFERENCE *** FAULT REFERENCE IS 366CRK250516</p>
Hi boca4life
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Hi boca4life
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
