Internet from hell

<p>Dear sir/mam,</p> <p> </p> <p>As a long standing customer of Telkom Internet, I am HIGHLY dissapoited in their latest "trick" to throttle my 4MEG uncapped ADSL line. I have faithfully paid my my account all allong with NO problems untill last month when all this ******* started. I phoned Telkom support who in return told me that I have "un-capped" but not "un-shaped" ADSL. WHAT THE ...................... ????? I never had this problem and dowloaded and played on-line games all allong. Telkom is now playing with words in my humble opinion!!!!! Unshaped se wat???? Come on Telkom, if you don't adress this a.s.a.p., you won't see me any more. FINISH with your voucabulary stunts!!!!!!!!!!!!!!</p>