Internet down for 7 days, no sync

<p>Hello Peter,</p> <p>My adsl has been down for 7 days now, when I phone them 0800 dsl dsl all they can tell me is that there is a problem on their side (since day 1) and that they have run tests and that it has been escalated. this is 6 days ago and still no resolution.</p> <p>I have received numours ref no. every time i called, original ref no. 790CTK011116.</p> <p> </p> <p>This is a service I pay for in advance every month and Im getting nothing for it.</p> <p> </p> <p>Regards</p> <p>WR</p>