Internet down for 3 weeks now

<p>Telkom's service is pathetic.i logged a fault on the 24th of March that my internet is down.30th of march telkom confirmed that the cable had been ****** and that they are waiting for a replacement that has no eta.Almost a month down the line telkom tells me that they are waiting for management to give the go ahead to replace the cable.SO absolutely nothing has been done since confirming that the cable was ******.This is seriously pathetic..</p>