Internet Down 8 Days, Business Badly Affected but Still No Action.

<p>My internet has now been down for a minimum of 8 days (we were away before this so dont know when the problem started exactly) and despite spending probably more than 3 hours on the phone to Telkom during this period there is still no solution in sight nor action to assist me. I work from home, a fact Telkom knows as I have mentioned it each time I have called, and the lack of internet is having a SEVERE negative impact on my business. I have now had to purchase extra cellular data a an exorbitant cost to try and keep working but cant work efficiently due to the low capacity. Despite this it was not until today that the claim was escalated as apparently it had not reached the critical number of days. My connection with Telkom has been consistently poor and I would recommend trying other service providers. The savings on the slightly lower cost of internet are lost on Airtime, lost time and frustration and not worth having. </p>