Internet disconnection affecting my income

<p>Dear Telkom,</p> <p> </p> <p>I reported a fault on Wednesday, 27 July, for service numer ********** .</p> <p> </p> <p>I have been disconnected since Wednesday and I have received no feedback from you since then.</p> <p> </p> <p>I've had similar problems in the past and the problem seemed to be that maintenance was done and the cables connecting my lines were unplugged, or not plugged in properly.</p> <p> </p> <p>This is unacceptable. I work from home and my income is dependent on an internet connection.</p> <p> </p> <p>Since Wednesday, I've lost a total of US$110 of my income for July. I find it ludicrous that I pay for this service and that I have not received any feedback whatsoever.</p> <p> </p> <p>My reference number is 357CTK270716. Please do something.</p> <p> </p> <p>Regards,</p> <p>M Morris</p>