DP
Devan P
1 reviews | Active since Sept 2012
25 Nov 2016, 15:51
INTERNET DISCONNECTED...
<p>GOODAY TELKOM MOBILE HAS DISCONNECTED MY INTERNET FOR THE NUMBER ********** 012</p> <p> </p> <p>MY ACCOUNT IS FULLY PIAD UP & I'M BEING DOUBLE BILLED EVERY MONTH & NOW THEY HAVE DISCONNECTED MY INTERNET BUT STILL CHARGING ME IT...</p> <p> </p> <p>I'M TIRED OF BEING MESSED AROUND & ALREADY BUSY WITH COURT PROCEEDINGS FOR ANOTHER CASE OF BEING DOUBLE CHARGED FOR 8 MONTHS & NOW THEY HAVE EVEN DISCONNECTED MY INTERNET & STILL CHRAGE ME</p> <p> </p> <p> </p>
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Replies (2)
Telkom's replyOfficial
25 Nov 2016, 20:15Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply25 Nov 2016, 20:15
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
28 Nov 2016, 08:32Good Morning Devan,
We have checked your account and the service is resumed already.
Please accept our sincerely apologies for the inconvenience this matter caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply28 Nov 2016, 08:32
Official
Good Morning Devan,
We have checked your account and the service is resumed already.
Please accept our sincerely apologies for the inconvenience this matter caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,