Internet Connection and billing

So in December I phoned Telkom regarding the fact that I`m moving and need to relocate my landline and internet connection.<br> <br> They confirmed a date of 04/01/2016 that a technician will be dispatched to come install and sort out the line.<br> <br> The 4th came and no one arrived, they then send a sms that they will come 07/01/2016 and again same story, no one ever arrived (no phone calls, no sms alert, nothing).<br> <br> Eventually by 22/01/2016 someone came and installed the line (very nice guy) but now by this point I`ve had no internet for 1month and still paid,<br> <br> So the internet was running perfectly (even though very slow for a 10mb line) for 1 week and then again all just went dead, no landline, no internet connection, cant use the app to lodge a fault and the store says sorry please just phone in (which we had to do from the store because me line is static at home) .<br> <br> So this is already 2 months with no internet (still paying for it though along with mweb charges which totals 2k per month for no services).<br> <br> And today went in again and the answer this time is sorry our systems are down.<br> <br> I have never dealt with such an *********** company.<br> <br> The cost implications is ridiculous and they dont care