Internet connection always problematic

<p>Every few months I gave to call telkom to sort out my internet. That dam internet light is always going red and every time it's the same issue. Call the call Centre reset modem go onto 10.0.0.2 change password. This time they said my modem was faulty so go down to telkom store and get a brand new modem. So get to the store and spend hour getting new modem[ I query about Fibre since I got a sms saying Fibre is in your area reply yes and we will upgrade u at no extra cost. Go down to get a Fibre modem and low and behold Fibre is coming soon... Anyway that's another issue... Still waiting g for a agent to get back to me...] So the issue is I still have no internet I call 10210 to check the update of my fault and the nice lady in the line says sorry no technician assigned to the fault...we testing the line... 3 days no internet.... </p>