Internet and landline down again and still waiting for a fix...

My adsl line has been dead since Monday morning when it rained and still hasn't been attended to. I have thus had no internet or landline this week which is a real inconvenience. The exact same thing happened about a month ago and I have a recurring issue with my adsl line where I lose connectivity every few months. Every time my adsl line is down, it takes Telkom about 2 weeks to sort it out and it is really getting annoying considering how often I have issues with my line. It is really irritating to have to pay the full month's Telkom bill when there has been no connectivity for half the month. I am tired of this slow service and constant problems and plan to get fibre internet installed in the near future.