INTERNET ACCESS STILL NOT AVAILABLE

I paid my account directly at the store hoping for my internet service to be reconnected will be done quicker waste of a trip to the mall,I was given a 24hour window for reconnection yesterday I was on hold for close to an hour for technical support to tell me to disconnect the cable and connect again to no avail.<br> <br> This is day 3 without internet access that I'm paying for no one will offer to contact you and take you trough the process and follow up.<br> <br> Please urgently assist landline number in question : ***<br> <br> Another thing I'm paying +-R800 for a data usage of 4 Mbps ADSL line why is that?<br> I'm looking at your packages and I shouldn't be paying this for even a 10 Mbps Line?<br> <br> Please break this down for me.<br>