WE
Willem E
1 reviews | Active since Feb 2011
01 Feb 2015, 11:14
Internet access remains poor
I am paying for a 4meg uncapped line - can't even stream live with that. This morning trying to watch tennis over official Aus Open site (legal). Worked well up to know, but again does not work this morning. Call centre \experiencing high call volumes"so no joy there.<br> <br> Thanks Telkom - you have just *****ed my Sunday - and had to pay an additional R600 to connect DSTV for the day. The moment I have another internet option I will drop you"
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Telkom's replyOfficial
02 Feb 2015, 14:30Hello pagel,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85060.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85060.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Best regards,
Telkom's reply02 Feb 2015, 14:30
Official
Hello pagel,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85060.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85060.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Best regards,