Internet access not working

Hi Peter, I am absolutely disgusted by Telkoms service. I opened an account with them a month ago for internet accesss. I chose the 40GB of any time data and 40GB of night time data. My internet was working fine the first month. It was said that my new data will activate the 1st of every month. It is the 08th May and my data is still not activated for this month. I have contacted the call centre agent and was told that my new data was allocated for the month anfd it should be working. It is still not working. I dont understand why it is so hard to get hold of a Telkom agent to get answers. My data is still not on and its been 7 days later. If something is not done fast, i will cancel my account and i will make sure i pay no cancellation fees as Telkom and their agents are just ridiculous. The service is putrid.