INTERNET ACCESS

Dear Sir / Madam,<br> <br> I lodged a complaint with TELKOM for having ADLS problems and no internet access. It has been 10 days without having had any feedback from TELKOM why my new D-Link router does not function and without coming back to me to solve the problem. <br> <br> I had a lot of problems last year as well and one of the reasons given was that my router could be the cause. I consequently changed my router, cleaned my computer and added a knew anti virus but alas. <br> I bought a new router in December 2014 from TELKOM which also did not work 100% in the beginning due to technical issues they had to resolve from their side . It only got sorted out 7 days later by telkom. Now I am sitting once again with a problem and have had NO access for 10 days and no one came back to me. <br> <br> The new excuse will probably be load shedding. <br> <br> I did get a new e-mail from TELKOM this morning, MY BILL to be paid.<br> <br> I'm really at a loss and the customer must just pay and hope and pray to get some service that actually work.<br> <br> Regards<br> Hester HUMAN