Internet
<p>Struggling to get a hold of telkom. Have been on the line for 20min to no answer. My internet is off while on the modem it shows that I do have internet. Also when I do have internet connection im getting 1.9mb/s where I have a 4mb/s line. What am I paying for? </p>
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Telkom's replyOfficial
14 Jun 2017, 15:13Good day Mark,
Please privately reply and provide the below information so we can further investigate and assist.
Affected Number(s):
Alternate Contact Number(s):
Physical Address, street name close to your address and a second street name close to your address
Device:
Time of day problem occurs (if not all the time):
When did the problem start:
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply14 Jun 2017, 15:13
Official
Good day Mark,
Please privately reply and provide the below information so we can further investigate and assist.
Affected Number(s):
Alternate Contact Number(s):
Physical Address, street name close to your address and a second street name close to your address
Device:
Time of day problem occurs (if not all the time):
When did the problem start:
Regards,
Busi
Telkom Social Media Team
Best regards,