wH
wayne H
1 reviews | Active since Aug 2013
03 Apr 2017, 18:00
Internet
<p>I signed up for an internet line with telkom. first they only activated the telephone line and not adsl, now that I got that sorted they havent upgraded my speed yet in a week! Its been 2 weeks since the installation and im still not where I should be. I cant believe that it takes them more than a week to change the speed of my line!</p>
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
04 Apr 2017, 07:42Hi whavenga
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply04 Apr 2017, 07:42
Official
Hi whavenga
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
04 Apr 2017, 07:43Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply04 Apr 2017, 07:43
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's replyOfficial
06 Apr 2017, 10:45Good Day.
Thank you for taking my call, We are pleased to hear your service has been restored,
We would appreciate if you can give us a rating purely on the service received from our social Media interaction with our team
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply06 Apr 2017, 10:45
Official
Good Day.
Thank you for taking my call, We are pleased to hear your service has been restored,
We would appreciate if you can give us a rating purely on the service received from our social Media interaction with our team
Regards
Telkom Social Media Team
Bronwyn
Best regards,