YD
Yaseen D
1 reviews | Active since Jul 2016
04 Jul 2016, 08:17
Internet
<p>So I have an uncapped bundle with Telkom, however every day at about 5PM to 6PM my internet cuts off completely. I never have a stable connection when it is connected either. I tried calling in but was holding for over 20 minutes. I tried sending an email to cancel my service so I can switch to another ISP & the response I got was that somebody would contact me within 14 working days. I received that response on the 13th of June & it is the 4th of July. </p> <p> </p>
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Telkom's replyOfficial
04 Jul 2016, 15:46Hi Yaseen07
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply04 Jul 2016, 15:46
Official
Hi Yaseen07
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,