Internet
I have a 10 mb line but currently for last two week only getting 2 mb. My line was damaged due to the heavy rains. the technician came out on Thursday the 7th December to sort out and replaced the line but put me on a 2mb line!!!!!!! This is a inconvenience as the agent i spoke to at 1;00 pm said that she will have someone attend to it immediately, only to find out that nothing has been done and i must wait till Monday ! Than why am i billed month to month for the 10 mb if you cant deliver the service!
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Telkom's replyOfficial
23 Dec 2017, 09:16Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number.
Your ref for this query is AI***
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply23 Dec 2017, 09:16
Official
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number.
Your ref for this query is AI***
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
29 Dec 2017, 14:18Good Afternoon Fatima
So so sorry for the all the frustrations caused can you please private message us the affected number so our team can assist to expedite the matter.
Thanks in advance
Regards
Jawaad
HelloPeter Team
Best regards,
Telkom's reply29 Dec 2017, 14:18
Official
Good Afternoon Fatima
So so sorry for the all the frustrations caused can you please private message us the affected number so our team can assist to expedite the matter.
Thanks in advance
Regards
Jawaad
HelloPeter Team
Best regards,