Internet
<p>Dear Telkom</p> <p> </p> <p>We have been struggeling with our account and internet since last year August. We have gone to a telkom shop numerous times 5 to 6 times to get this sorted. With no luck. Please assist our landline </p> <p> ********** 881</p> <p>If the internet is not slow it takes us 4 to 5 hours to stream one movie. After numerous attempts with technicians coming out it will work for a day or two and back again on a slow speed. Despite that we have phoned logged queries sent mails can give all ref numbers to change this packet as we do not even have uncapped and paying more as your deal on uncapped 4 meg which we didnt even get. Please we tried months to ask why every month our bill amount differs with no answer or someone fixing this. They came to install optic fibre. We asked for months to changed it to the R599 month to month packet wich was not done yet in months. After phoning they regerred us to a shop and even there no luck. Can someone please refund these for all the months as we asked for the 4 meg uncapped for R599. Still every month its debit order R755 then R756 then R766 again this month despite we not even used half the data. We never go over. Please credit all there as its suppose to be to 4 meg uncapped fibre for R599 month to month. We have a modem all done. Please be so kind and after all these months help me.</p>