SN
Sabelo N

1 reviews | Active since Sept 2009

17 Sept 2015, 22:00

International Calls disabled

One of the reasons we obtained a Telkom landline was because we wanted to make international calls to the UK. We made one successful call and when a second attempt was made, we were informed that our ability to make international calls was disabled. I am not sure why this was done without so much as seeking our permission. What Telkom provides is good and affordable products, but what they lack is good customer service. As a result, we have no way of calling the Call Centre to enable this service which is rather infuriating.<br> We would really want our international connection to be enabled or Telkom to sell us an alternative solution that will allow us to make calls to the UK to family.

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Replies (1)
Telkom
Telkom's reply17 Sept 2015, 23:05
Official
Hello sabsy,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team
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