KN
KUMARIE N
1 reviews | Active since Apr 2012
21 Mar 2016, 09:30
International Calls charges
I received a bill for R1 300 for calls to Australia and phoned the accounts department to query call rate per minute.I spoke to about 10 different people at accounts and international call centre, each one gave me different call rates. I was charged R23 per minute and I think this was a billing error and I cannot resolve this issue. Pls help
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Telkom's replyOfficial
21 Mar 2016, 10:14Hello NAIDOO K,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM215352
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM215352
Regards
Luleka
Telkom Social Media Team
Telkom's reply21 Mar 2016, 10:14
Official
Hello NAIDOO K,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM215352
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM215352
Regards
Luleka
Telkom Social Media Team